At InfiniteMuse, our mission is to deliver exceptional digital educational resources dedicated to the study and authentication of art. Each of our guides, materials, and visual lessons is the result of extensive research and collaboration between experts in art history, restoration, science, and law. We value the trust our clients place in us and strive to ensure every experience reflects the same integrity and transparency that define the art world itself.
Because all InfiniteMuse products are digital and instantly accessible upon purchase, they differ from traditional physical goods. Once the order is confirmed, access to the guide is granted automatically, and delivery is considered complete. For this reason, returns or exchanges are not possible, as the product cannot be “returned” after download or access.
However, we understand that unforeseen issues can occur and we are committed to treating each situation with fairness, clarity, and professionalism. In rare cases where a technical error prevents access to your digital guide or results in the delivery of an incomplete or defective file, our team will take immediate action to correct the issue or issue a full refund if it cannot be resolved. Likewise, if an accidental duplicate purchase occurs, we will promptly process a refund for the duplicate order.
We do not provide refunds for cases in which the digital guide has already been viewed, downloaded, or used, as access to the material constitutes full delivery of the service. Similarly, refunds cannot be granted for reasons of personal preference, such as differing expectations about the course format, style, or level of depth. Each InfiniteMuse guide includes a detailed description and preview prior to purchase, allowing clients to make an informed decision.
Our support team is available to assist with any technical difficulties or access-related questions. If you encounter issues downloading or opening your guide, please contact help@infinitemuse.online — our team will provide direct assistance and ensure your access is restored as quickly as possible. Every inquiry is handled with personalized attention and confidentiality.
InfiniteMuse operates as a global digital platform, serving clients from every region of the world. All transactions are processed securely through international payment systems, and purchased materials are available for instant access regardless of time zone or location. Each product license is intended for personal or institutional educational use only and may not be redistributed, copied, or resold in any form. We monitor and protect all digital materials to maintain the exclusivity and ethical use of our intellectual property.
We take pride in offering not only knowledge, but also a relationship built on trust, integrity, and respect. Our policy is designed to ensure fairness to every client while preserving the authenticity and value of our educational products. If your situation requires individual review, please reach out — our team carefully examines every request and seeks the most balanced and considerate solution.
At InfiniteMuse, we believe that authenticity begins with honesty — in art, in education, and in every connection we build.
